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2min chapter
Negotiation Expert: You’re LOSING Because You Can’t Communicate (ft. Chris Voss)
BigDeal
Understanding Manipulation in Communication
This chapter uses the metaphor of black and red ants in a jar to demonstrate how outside influences can incite conflict among individuals. It emphasizes the need for awareness of manipulative communication tactics, while also providing resources for improving communication strategies and fostering empathy in negotiations.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode