Sally Kohn: Is there a story that comes to mind where someone with significantly less knowledge and expertise than you have in a particular area did inform and shape your thinking? Kohn: I think, especially in higher education, for a lot of us, we're prepared. And paradoxically, you also recognize how little you know about a bunch of stuff because you know more about some, but not all. She says she's been fascinated by the role of emotion and deliberation as part of our ability to make informed decisions.