What's Wrong With UX?

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The What's Wrong with UX podcast is hosted by Laura Whitaker and Kate Rutter. The name comes from the phrase "what is wrong with you" 90% of their conversations wind up shouting that at each other, so they decided to make it what is wrong with UX.Whitaker: Sticky notes have been my most invincible tool for developing a product. She says being able to pick the right tools isn't as important as not overusing them.

Laura Klein shows us how User Experience happens whether we design it intentionally or not. She paints a picture of what the the future of UX Design looks like. She teaches us if we’re too close to a project, we ought to step back and let others do the research. She also uses a really effective medical analogy to remind us of the value of specialization.

Secret Identity (5:44)
Origin Story (10:56)
Where is Design Going? (16:04)
Do Titles Matter? (24:50)
It Just Works? (29:20)
Is Everyone a Designer? (32:56)
What Drew you to User Research? (39:16)
Awkward Testing Story (44:44)
Listener Question? (49:58)
Habit of Success (55:42)
Invincible Resource (59:24)
Recommended Book (63:00)
Best Advice (65:30)
Contact Info (68:55)

Check out the detailed show notes and Eli Jorgensen’s astonishing superhero artwork at userdefenders.com/043

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