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Introduction
Katrin Alman-McGana, an expert on Lean Six Sigma for lawyers to help us break it down. Katrin: The integration of applying Lean principles along with Six Sigma is where you focus on removing waste and reducing deviations in the outcome. And this came to be known as Lean Six Sigma. Now while both these principles originated from the manufacturing sector, they have now evolved to be applicable in the service industry including legal service delivery.