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How to Resolve Rental Conflicts
A few things you should always mention. Mold because of the implications on tenants health for living in a place that has mold. Also pests and infestations of cockroaches, bed bugs, rats. Other than that, consider how much the issue is affecting your quality of life. If you have a persistent problem and receive inconsistent communication about it, document that too. It's important to keep records of the number of phone calls made to that leasing agent.