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Shopify President Harley Finkelstein | Catalyzing Entrepreneurship
Greymatter
Flex Port - What Consumers Really Want From Their Business
No one really loves this fulfillment side of their business. Consumers have been completely recalibrated in terms of expectation. I actually don't think consumers need one day shipping, just to be clear. The second phase is when it gets to the port. Most people refer to that phase as the balancing phase.
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