5min chapter

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Salesforce CEO Marc Benioff on AI agents, Microsoft, Seattle tech, and the future of humanity

GeekWire

CHAPTER

Critique of Microsoft Copilot and Introduction of AgentForce

This chapter explores the criticism surrounding Microsoft's Copilot, comparing it to Clippy and discussing unmet expectations of its AI tools. It also introduces AgentForce, showcasing its successful application in enhancing operations for a textbook manufacturer.

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