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Series 8, Episode 9: The UK FCA's Consumer Duty, what does it all mean?

Compliance Clarified – a podcast by Thomson Reuters Regulatory Intelligence

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The Consumer Duty and the Cost of Living Crisis

The Treasury Committee asked Alex Nicole Raffi, the chief executive of the FCA to answer questions on how it will measure fair value. Lindsey: Is the consumer duty going to improve outcomes for consumers? And how will we know if it has? Does the FCA publish any metrics to gauge success? "By the time this podcast goes out, we should have some information on at least one metric the FCA will be using to measure success," he says.

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