5min chapter

Wedding Business Solutions cover image

Are you a Digital Immigrant or Digital Native?

Wedding Business Solutions

CHAPTER

Digital Immigrants, Digital Natives, What Do Your Customers Expect?

There's an expectation that if you're going to do business with someone, they're going to be responsive. But I hear time and time again where companies are making it hard to dobusiness with someone instead of easy. Digital immigrants or digital natives: What do your customers expect from the companies they do business with? The millennials aren't used to like my sons. They're their own form of digital immigrant.

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