Ino: If i actually want to have human interaction, i don't want to do it on my phone. There are things that can be improved upon, but you cannot do it without the data. And so, you know, relationship is everything. It's everything, esspecially for a start up.
This Startup Basics is all about managing customer relationships. Tiffani Bova from Salesforce joins to talk about the ways startups can improve customer interactions, transforming one-time transactions to reoccurring relationships. Jason and Tiffani give practical tips better serve customers and keep them coming back.