Membership Geeks Podcast with Mike Morrison cover image

356 - Understanding the Customer Journey with Kenda Macdonald

Membership Geeks Podcast with Mike Morrison

00:00

How to Reverse the Process of Buying and Selling

We've gone from worrying about getting the funnel right to, okll, we cana need to have something that figures out where people are and then meets them wherever they are in that buying process. So everything needs to be reversed, engineered from the purchase point. And am thanks to the fact that most universities now have ephemara scanners inside them,. We've had just an amazing explosion of insight into how the brain works in the last ten to 15 years. It's been really amazing.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app