Exploring the Power of Listening in Negotiations with Kirk Kinnell
Negotiate Anything
00:00
How to Combat Stress When You Feel Overwhelmed
"The thing that holds us back is our mindset, our mentality, that fear," says Kirk. "Whenever we feel that fear, whenever we're under emotional distress, we lose our form." For a hostage negotiator, you have to make the situation better; you can't make it worse. You wouldn't be in this game if somewhere in there, your heart was not in it - you wouldn't last long.
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