How to Scale a Business Using Artificial Intelligence

Hemant Taneja is a managing director at General Catalyst, and has been an early investor in market-leading companies like Digit, Grammarly, Gusto, Livongo, Mindstrong, Samsara, Snap, and Stripe. His 2018 book Unscaled articulates the need for accountability, transparency, and explainability in AI technologies, and his 2020 book UnHealthcare proposes a new model for impactful healthcare innovation. He is also the author of the influential Harvard Business Review article “The Era of ‘Move Fast and Break Things’ is Over.” In this conversation with Stanford professor Tom Byers, Taneja discusses recent technological paradigm shifts, and urges founders and investors to build responsibly and drive positive social change by measuring and valuing impact as much as financial returns.