AI Unraveled: Latest AI News & Trends, ChatGPT, Gemini, DeepSeek, Gen AI, LLMs, AI Ethics & Bias cover image

AI Daily News Rundown: 🧑‍🧑‍🧒 OpenAI is adding parental controls to ChatGPT, 🦾 AI helps paralyzed patients control robots, 🗣️ AI’s favorite buzzwords seep into everyday speech, 💉MIT’s AI to predict flu vaccine success & more (Sept 02, 2025)

AI Unraveled: Latest AI News & Trends, ChatGPT, Gemini, DeepSeek, Gen AI, LLMs, AI Ethics & Bias

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The Transformative Impact of AI on Customer Support and Business Models

This chapter explores the profound effects of AI on customer support jobs, notably Salesforce's workforce reduction of 4,000 employees attributed to AI agents managing customer interactions. It also examines the balance between AI efficiency and human empathy, alongside Apple's introduction of an AI chatbot for retail staff.

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