Exploring the transformation of instructional engineering within Splunk, this chapter details the team's journey from a broad focus to a specialized emphasis on engineering-specific learning. Delving into the speaker's personal background and the ideal skill set for the role, it emphasizes the importance of combining technical knowledge with instructional expertise to create impactful learning content. The chapter also offers insights on advocating for instructional engineering roles within organizations and highlights the efficiency they bring to the learning process.
This week we’re joined by Gail Carmichael, Principal Instructional Engineer at Splunk. At Splunk, Gail’s team is responsible for improving developer onboarding, which they do through a multi-day learning program. Here, Gail shares how this program works and how they measure developer onboarding. The conversation also covers what instructional engineers are generally, and how Gail demonstrates the impact of her team’s work.
Discussion points:
- (1:16) The Engineering Enablement & Engagement Team at Splunk
- (8:01) What an Instructional Engineer is
- (14:36) The developer onboarding program at Splunk
- (16:05) Components of a good onboarding program
- (21:11) Why having an onboarding program matters
- (28:17) Measuring onboarding at Shopify (Gail’s previous company)
- (31:39) Measuring developer onboarding at Splunk
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