3min chapter

Cold Call cover image

Using Design Thinking to Invent a Low-Cost Prosthesis for Land Mine Victims

Cold Call

CHAPTER

The Importance of a Good Case Discussion

Brian Krzanoff: What makes for an enduring case and a good case discussion? He says it's the richness of a decision point where reasonable people could disagree that makes for these cases to be so enduring and memorable. Krsanoff: I like this one in particular too because this is a real human issue. It does a great job of showcasing management and leadership, he adds.

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