2min chapter

Dev Interrupted cover image

Connecting Your Devs' Work to the Business | A Conversation with Shopify, Slack & Stripe

Dev Interrupted

CHAPTER

The Best Service Is One That's Available and Always Reliable

Slack has a great incident management culture. We always encourage engineers no matter what level you want to try it down via major. I think one thing I've been curious to hear about is how do we measure precision, which is between the problem space and solution space? How do you sort of validate that? Tricky question.

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