Donald Miller: We are terrible predictors of what makes us happy. This is a science kind of and it's important because if we want happy customers and a happy team we have got to figure this out. Jen Lem wrote a book called delivering happiness in which she talks about what really makes us happy, what makes our customers happy and what makes our staff happy. Donald Miller: Here's my interview with Jen Lem.
There’s more to business than just making money. We want to make the world better, both for our customers and our employees. To do that, we need to create a company culture that’s built around happiness.
Today on the Building a StoryBrand podcast, Donald Miller sits down with Jenn Lim, one of the pioneers of culture at Zappos. Listen and discover three key ways we as leaders can build a positive, thriving culture for our employees.
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