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A Remarkable Journey Through the Shopping Mall with Craig Brommers, American Eagle's CMO

Remarkable Retail

CHAPTER

Insights on Retail Dominance and Digital Strategies

The chapter discusses American Eagle's dominance in the retail market for Gen Z, emphasizing the importance of incorporating digital channels in the retail experience and the resurgence of physical stores among younger customers. It also touches on expanding customer base strategies, the evolving customer journey from digital to physical spaces, and the influence of user-generated content in marketing campaigns.

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