Is Your Opinion as Good as Mine?

Margaret Sullivan was the public editor of the new york times from 2,000 and 12 until she left a year later. The role is dying because there are so many voices on social media that we don't need to have someone that criticizes us as well," says Sullivan. She asks: What happens when that little voice ceases to exist? "What if you were a major transit system with billions of passengers taking millions of trips every year?" writes Sullivan.