Retail Engagement and Generational Insights

On the Glossy Podcast, senior fashion reporter Danny Parisi and international reporter Zofia Zwieglinska break down some of the biggest fashion news of the week.

This week, we discuss the announcement of September's New York Fashion Week schedule, including a long-awaited move back to a more geographically consolidated number of venues. Additionally, we talk about a ruling from the International Court of Justice that puts more pressure on wealthier countries to curb their emissions. Lastly, we talk about a bizarre case of money laundering in the Netherlands involving Louis Vuitton and discuss the luxury industry’s vulnerability to financial crime.

Later in the episode, our editor-in-chief, Jill Manoff, has a discussion with Patience Anoe-Lamptey Battle, a 15-year veteran store associate who specializes in selling high-end fragrance. The conversation is part of our ongoing Store Associates Strategies week, a series of stories the Glossy team has put together on how fashion and beauty brands are making use of their store associates today.

Battle spoke with Jill about how she got into the job of high-end sales associate, how it’s changed and what the career path looks like.