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Sheena Iyengar: Decision making and innovation myths

Design Better

CHAPTER

The Differences Between Design Thinking and AI

Think of design thinking as having three big phases. The first is going out and doing research on your customer, sort of become an anthropologist. Now, let's do brainstorming session where we come up with a whole bunch of different ideas. And then the third is, okay. We've got all these ideas. We're now going to take the idea that or ideas that there seems to be some consensus around. And now let's prototype to some form of visualization or a mock up so that we can see what it is. But those are the three main phases, I would say, of design thinking. What think bigger is, is you start by defining the problem.

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