Building Capabilities and Delivering Value Is an Art Form

Ben: It's great to have a conversation about delivering value that talks to culture, it talks to ambition. He says without this kind of view, visibility about direction and alignment and culture, the rest is you're always going to be fighting a battle with tree call. "Good credible delivery as it does a business," he adds in his closing remarks. 'It will whine and die out on good credible delivery'