3min chapter

The Product Science Podcast cover image

The Sam Haveson Hypothesis: The Artfulness of Product Management is Identifying Customer Needs

The Product Science Podcast

CHAPTER

What's the Role of Design and New X Research in Product Development?

Twitter has been experimenting with features, to ho spaces directly with our community and having folks from the product team speak. There's been a lot of really interesting and new research methodologies we've employed to get closer to the communities that we serve. And so we're all getting closer to the customer and asking them questions directly.

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