I Don't Have the Tickets, I'm Getting Stressed

"I don't get any shipping update about the tickets. I don't get anything any news about these tickets," she writes. "So finally, Bobby could see me looking uncharacteristically perturbed and checking my phone." She says customer service said her order was actually never confirmed. 'How was I supposed to know that number one as someone who doesn't deal with seats, babe? Number two, the money left my account'