The first thing is sharing your facts. Share the facts of what's going on. That's going to make it successful. All right, let's go into some more techniques here. They move into how to express your issue at hand. So whatever it is that you're having trouble with,. So they go into five different things that you're going to do.
"Crucial Conversations: Tools For Talking When Stakes Are High" is name of the book that we review today. We'll cover high level techniques for making your convos with people more productive and fruitful. As they say in the book "It's not about communication. It's about results."
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