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Storytime with Steve Yegge (Changelog Interviews #549)
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The Strangest Thing About Ants
A customer called Amazon complaining that his book was filled with ants and he couldn't sleep in it. The company responded by sending Black Hawk helicopters to the man's apartment, holding him at a gun point until they got rid of the problem. "The weirdest thing guys is that the people who get shafted the worst ... They're always the nice," says Bezos.
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