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Claire Hughes Johnson on being a “learning organism” during Stripe’s growth, and more scaling advice for leaders

In Depth

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How to Be a Better Communicator

A mindset shift is key to improving your performance, says the author of a new book. "You're offering feedback on the task, on the work, not the person," he says. Be supportive but be really specific with them about like what is their plan? Empower them to work on the thing because I just think this job is my job"

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