The notion of real people took center stage at this year's conference. Session after session highlighted the end user and our responsibility to improve engagement, empathy and connection. I think bringing you and Sarah Wasserbacher with your book about compassionate design had a lot to do with that too.
On this special episode, Eric Meyer, Jeffrey Zeldman and I discuss the premiere web and UX design conference they started over a decade ago. We talk about the game-changing innovations that have come out of An Event Apart, as well as what to expect at User Defenders' very first Denver appearance on December 11-13, 2017.