"It's what people actually do want. People want to be challenged to get better, dude," he says. "For some of these young people, maybe it's the first time to your point, and i en heard it,. They've never heard it, right? So now it's like, it's refreshing." 'I think you're right about the truth,' Akbar adds.'If a customer fucking is wrong, and you know they're wrong, there's ways to tell hem they're wrong without telling them e're wrong what yi mean', writes Andy Cevallos.