The Community-Led Growth Show - Episode 31 w/ Nisha Baxi, Head of Community at Gong
The Community-Led Growth Show
B2B SaaS Community Trends for 2022 and Beyond
Community managers need to spend more time experimenting and trying things. If it doesn't work, just doing a really good job at sunsetting it. Do you need to build a super user program? Maybe, maybe not,. Maybe you can do like a light touch nurture, you know, like 15 minute one on ones with the top 10 people in your community, once a quarter. That's what I'm, that's what my plan is. And I'm working with the marketing team. They already have a revenue champions program for the top customers in the community at the company are used that use gong. But that's awesome where it's almost like they're seeing that like little couple ounces
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