How Service Design Shapes the Future of Organizations: A Conversation with Patrick Quattlebaum
The Human Centered Design Podcast (Premium)
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Understanding Complex and Complicated Design
The speakers explore the difference between complex and complicated design, emphasizing the need for understanding when design is necessary. They discuss how to determine the complexity of a challenge and align it with desired goals. The chapter concludes with a focus on nimbleness in decision-making based on the situation and objectives.
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Transcript
