2min chapter

Decoder with Nilay Patel cover image

Is Substack Notes a ‘Twitter clone’? We asked CEO Chris Best.

Decoder with Nilay Patel

CHAPTER

The Importance of Moderation Rules in Email Service Providers

I think we've run, in my estimation over the past five years, however long it's been, a grand experiment in the idea that pervasive censorship successfully combats ideas that the owners of platforms don't like. And my read is that that hasn't actually worked. That hasn't caused those ideas not to exist. It hasn't built trust. It hasn’t ended polarization. I do think it's possible that there will be different moderation standards. But when you're the consumer product, my belief is that you should have higher moderation rules.

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