3min chapter

Office Ladies cover image

Body Language

Office Ladies

CHAPTER

Women Communicate Better Than Men

Researchers found that in business encounters, body language accounted for between 60 to 80 % of the impact made around a negotiating table. People form up to 80% of their initial opinions about a person in less than four minutes. Studies also showed that when people are negotiating over the telephone, the person with the stronger argument usually wins. Over all, many final decisions were based on what we see rather than what we hear.

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