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15min chapter
23 Tenets For Life & Entrepreneurship with Jason Havey #306
Aubrey Marcus Podcast
Emphasizing Reciprocity in Business Operations
The chapter highlights the importance of reciprocity in business relationships, discussing the value of giving back to customers and over-delivering on promises to build trust and positive connections. Speakers share insights on maintaining a positive account balance of reciprocity through quality products, excellent customer service, and altruistic actions, emphasizing the impact on reputation and relationships.
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