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How to Slow the Pace of Information
Sally Kohn: I want to go back to those instructions for the COVID test because that's a very important purpose is helping people administer those tests properly. And you talked about everything from bold text to short clear sentences to even the white space and the design layout of the insert. She says she saw one strategy that seemed to shine more brightly than all of the others, which was slowing the pace of information. Skelton: Donald Murray, my teacher says, shorter words, shorter sentences, shorter paragraphs at the points of greatest complexity.