2min chapter

The Run Revenue Show cover image

These 3 fundamentals lead to maximum revenue impact with SVP of Commercial Strategy and Operations, Jason Chapman

The Run Revenue Show

CHAPTER

How to Earn the Right to Sell to Your Customers

The three things that you need to develop a successful relationship with your customers are substance, the fee and trust. You also have to demonstrate deep empathy and curiosity about their business. This is where if you jump to the technology conversation too soon, you miss an opportunity to really hear what's keeping them up at night in terms of shifting customer preferences or competitive threats.

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