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Susan Cain on Bittersweet, Quiet and Writing

Elevate with Robert Glazer

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The Highest Leader Sets the Bar for the Whole Team

The highest leader that goes first sets the bar for everyone else. There's this incredible video put on by the Cleveland Clinic to help train their caregivers and empathy. Just the simple prompt of thinking about that really transforms the way you interact with in your everyday exchanges, he says. "You can't watch this video without tearing up"

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