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101 | The Biggest AI Online Event of the Year Part 2

Leveraging AI

CHAPTER

Revolutionizing Business and Customer Experience with AI

The chapter delves into various aspects of using AI in business development, marketing, combating misinformation, and revolutionizing customer experiences. From reaching potential clients through lunchtime presentations on AI use cases to utilizing AI tools for detecting and discerning true content online, the discussion emphasizes the importance of connecting with target audiences. It also features insights on automating processes, saving costs, and improving customer journeys with conversational AI in contact centers.

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