#395 - Sponsor Spotlight - Redblock
Identity at the Center
Gartner IAM Summit Impressions
Indus shares conference takeaways: cautious optimism about AI in identity and the need to experiment with guardrails.
#395 - Sponsor Spotlight - Redblock
This episode is sponsored by Redblock. Visit redblock.ai/idac to learn more.
Jeff and Jim come to you live from the Gartner IAM Summit in Grapevine, Texas, for a special Sponsor Spotlight with Redblock. They sit down with CEO Indus Khaitan to discuss how Redblock uses AI and computer vision to solve the "last mile" problem in identity management: disconnected applications.
Indus explains how Redblock acts as an "agentic" layer, using screen recordings to learn administrative tasks for apps that lack APIs. The conversation covers the origin of the company name, the urgency of securing the "long tail" of applications, and how they build trust and guardrails around AI execution. They also discuss the "DoorDash" analogy for identity fulfillment and wrap up with a fun chat about Indus's passion for flying planes.
Connect with Indus: https://www.linkedin.com/in/khaitan/
Learn more: redblock.ai/idac
Connect with us on LinkedIn:
Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/
Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/
Visit the show on the web at [idacpodcast.com](http://idacpodcast.com)
Timestamps
00:00 Introduction from Gartner IAM Summit
00:46 Guest Introduction: Indus Khaitan of Redblock
01:40 Indus's Journey into Identity
02:41 The Origin of the Name "Redblock"
04:20 The Underserved Market: Services vs. Software
07:34 The Urgency of Securing Disconnected Apps
09:19 Why Traditional IGA and PAM Aren't Enough
11:35 The DoorDash Analogy: Where Redblock Fits
14:30 What Makes Redblock Unique? (Agentic Process Automation)
16:15 Trusting AI with Security Tasks
18:50 Onboarding Apps via Video Recording
21:23 Deployment: Running Air-Gapped on Customer Cloud
22:17 Handling UI Changes and "Full Self-Driving" Analogy
25:40 Integration with SailPoint and Governance Tools
27:13 Speed of Integration: Days vs. Years
32:00 How the "Headless Browser" Works
33:35 Limitations: Web Apps vs. Thick Clients
36:58 Redblock's 2025 Milestones and Future Outlook
39:48 Call to Action: Solving Disconnected Apps
40:27 Impressions of the Gartner IAM Summit
44:26 Are We in an AI Bubble?
46:46 Indus's Hobby: Flying Planes
Keywords
IDAC, Identity at the Center, Jeff Steadman, Jim McDonald, Redblock, Indus Khaitan, AI, Artificial Intelligence, IAM, Identity and Access Management, Disconnected Apps, Agentic AI, Computer Vision, Gartner IAM Summit, RPA, IGA, Cybersecurity
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