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The Single Phrase That Helps Brands Innovate

Second Nature

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Harnessing 'How Might We?' for Effective Research

This chapter emphasizes the significance of the phrase 'How might we?' in facilitating problem-solving discussions and frames consumer research insights. It addresses the balance of training employees in research methods versus seeking external expertise, alongside the evolving dynamics between creators and audiences, particularly in product innovation. The conversation advocates for making consumer research more accessible for everyday professionals, while also reflecting on the impact of AI and social media insights in shaping marketing strategies.

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