4min chapter

Behind the Numbers: an EMARKETER Podcast cover image

Reimagining Retail: How Retailers and Brands Can Avoid Leaving Revenue on the Table Throughout the Purchase Funnel | Oct 9, 2024

Behind the Numbers: an EMARKETER Podcast

CHAPTER

Consumer Expectations in Holiday Shopping

This chapter examines the impact of consumer expectations during the holiday season, particularly emphasizing free shipping and return policies. It explores how retailers can leverage returns data and customer engagement strategies to enhance the shopping experience and improve revenue.

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