EP 129 | Christoph Janz (Point Nine Capital) - The evolving SaaS industry and the impact on churn and retention
CHURN FM
00:00
Is Your Ideal Custom or Profile Really Important?
In terms of lack understanding your ideal custom or profile is really important. Sometimes we get blinded by just hese or our customers thes or herving, these otherquests are coming through and they take us in the rong direction. I reloe that point. The only thing i wanted to chat on was the very early stage. You said there's some things when question, can these products be sticky? Can they have high levels of retention? And what are some of sindicatos that you chat about amongst yourselves, like pardess evaduation process work? Because at that stage you have no dates of such religious going on instinct.
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