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Ariel Kaye (Parachute) on Getting D2C Right, Building Customer Trust and Selling Out of Product Without Becoming a Sellout

Social Currency with Sammi Cohen

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Evolving Retail Strategies in a Changing Landscape

This chapter explores the transformation of a retail strategy for a brand that moved from online sales to a multifaceted approach, emphasizing the value of tactile experiences and community connections. It highlights the impact of the COVID-19 pandemic on consumer behavior, driving a surge in online shopping while maintaining the importance of in-store experiences. Additionally, the conversation covers Parachute's growth journey, focusing on brand identity, customer feedback, and the adaptation to new digital marketing channels.

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