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Douglas Squirrel: Productive Conflict Starts With Vulnerability

Negotiate Anything

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Bridging Communication Gaps

This chapter explores the challenges of engaging in difficult conversations, especially between technical and non-technical roles. It emphasizes the need for a shared language and psychological safety to facilitate effective dialogue, while distinguishing between productive and nonproductive conflict. Through practical examples, it advocates for vulnerability and curiosity, promoting constructive communication to achieve better collaboration and understanding in professional settings.

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