Is There Door Number Three Out of the Existing System?

People might not notice somebody coming in and stealing 2% of their things out of their house each year, but at 10 or 15% they start to question that trust. And so it becomes a measurement problem. You're measuring the system by the error code of the system. And it's hard to see the new system emerging. I have complete empathy for people who haven't gone through the work to understand what the new system would look like.

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