Building a Relationship With Your Clients

Ken Jones is the Chief Technologist of Tanebaum Keale LLP. He's also the Chief Operating Officer of Xerdict Group LLC, a subsidiary of Tanenbaum Keale LLP. Ken has more than 18 years experience in the legal technology space, in-house, at a mid-sized law firm. He's written extensively on #legaltech topics for publications like the Legal Executive Institute and Legal Evolution. Ken joined Nick Rishwain in this discussion about purchasing from legaltech vendors. He offers a different perspective from other guests who have biglaw purchasing experience. Also, as he develops technology in-house, he has a different perspective on purchasing from smaller legaltech #startups. Ken maintains an entrepreneurial perspective and an open mind. He's familiar with the development of software and how to approach information professionals when selling your software or service to a #lawfirm. We hope you enjoy this episode as much as we enjoyed our chat with Ken. More about Ken Jones & Tanenbaum Keale LLP: Ken Jones on LinkedIn: https://www.linkedin.com/in/kennethej.... Ken Jones on Twitter: https://twitter.com/realkenjones. Tanenbaum Keale LLP website: https://www.tktrial.com/. Xerdict Group LLC: https://www.xerdict.com/.