AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Fin 2: The Next Generation of AI-First Customer Service
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
The Evolution of AI in Customer Service: Introducing FIN
This chapter explores the evolution of customer service bots, focusing on the launch of FIN, an AI-driven solution. It highlights the shift from traditional bots to advanced machine learning capabilities, showcasing FIN's performance and its potential for human-like interactions.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode