Episode 650 | Building vs. Buying a SaaS, Day Job Constraints, and More Listener Questions
Startups For the Rest of Us
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Navigating Language Barriers in User Communication
This chapter discusses ways to overcome communication challenges with non-English speaking users, exploring the use of translators and the potential trade-offs involved. It also highlights the importance of utilizing the 'Jobs to be Done' framework and direct engagement to better understand customer needs and experiences.
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