Tactical empathy examples

In this 323rd episode I welcome Dr. Sam DeMaria to the show to discuss his new book "The Invisible Cut: Incivility's Silent Toll on Healthcare". We discuss why incivility is so common in healthcare, how to address it in the moment, and how we can build a more civil culture in the future.

Our Sponsors:
* Check out FIGS and use my code FIGSRX for a great deal: https://wearfigs.com
* Check out Factor: https://factormeals.com/accrac50off
* Check out Quince: https://quince.com/ACCRAC
* Check out Truelearn: https://tinyurl.com/ACCRACTL


Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy